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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Goettge

June 30, 2025

4  out of  5
rating by Robert Goettge
"Did a great job on short notice"
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Belinda Ellis

June 19, 2025

5  out of  5
rating by Belinda Ellis
"Pam Walling assisted me and got my policy up and running as I was shopping around for insurance. She was so kind ans helpful! Amazing customer service!"
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Jocelyn Everett

June 19, 2025

5  out of  5
rating by Jocelyn Everett
"Vincent Boone and all of his staff go out of their way to help customers every day. They are ALL AMAZING, but today, Sandy in particular stood out above the rest! She is dedicated and such a superstar with putting customers first no matter what. Sandy, I really appreciate you more than you know and I hope Vincent appreciates you as well. I know in my heart that the customers definitely appreciate you. As you know, I temporarily have some vision issues. So I want others who have disabilities to know that this is the State Farm office to use. They will take awesome care of you!"
We responded:
"Jocelyn, Thank you for sharing your experience with our insurance agency, we have been on the journey of serving and navigating your insurance needs for some years - we genuinely appreciate you trusting us with your auto and home insurance needs here in the Triangle region of North Carolina. Please don't ever hesitate to reach out, we are truly honored to serve - blessings Jocelyn!"
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Jessica Nestor

May 20, 2025

5  out of  5
rating by Jessica Nestor
"The Vincent Boone's State Farm Agency is phenomenal. They are not just about coverage; they focus on education. I've been working with Kelly, and he is like family now. He truly cares and is a consummate professional. It's a wonderful team at this agency. You will not regret working with this highly knowledgeable and skilled team."
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Colin McKerrell

May 19, 2025

4  out of  5
rating by Colin McKerrell
"There’s much I could say about StateFarm as a company but honestly, what good will it do? However this I will say. Kelly took ownership of some issues and worked them professionally, with care, with respect for his customer, I truly cannot fault his dedication."
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Zora Jones

May 5, 2025

5  out of  5
rating by Zora Jones
"I’ve been working with David the past few days and can I just say—he’s awesome to work with! He helped me get the right insurance for my new business, and as someone doing this for the first time, I had no idea what I was doing. Luckily, David did. He walked me through every step, answered all my newbie questions without making me feel like one, and was always quick to respond. Super clear, super transparent, and super patient (which I definitely tested a few times). You can tell he genuinely cares about getting you set up right. Highly recommend David—he’s the real deal!"
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Marah Vasos

April 26, 2025

5  out of  5
rating by Marah Vasos
"Sandy agent at State Farm was such a wonderful and Great help. Her customer service was awesome and she helped me get the best rates on home and auto. I highly recommend them."
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Sandra Stover von Dohlen

April 16, 2025

5  out of  5
rating by Sandra Stover von Dohlen
"I would like to express my appreciation for the great customer service that I received from Vincent Boone's Agency for the last 21 years. Every experience has been met with professionalism, kindness and detailed to my specific needs. I want to especially thank David Pagan and Pam Walling. David has provided much needed foresight, instruction and support for our transfer of insurance to Texas, in what I can only describe as over and above. He answered questions that I didn't know to ask. He called to ensure that I had my ducks in a row in a timely manner and even checked in with me after my move and continued to work on my behalf. When I was at the Registration Department, after waiting a lengthy time to be called to the desk, I found that I needed a declaration page. I reached out to Vincent's office and Pam Walling couldn't have been more helpful. She was the picture of kindness and poise in what felt like a very stressful situation for me. I received my declaration page immediately! If I ever relocate to the RTP area, I know exactly where to go, as Vincent has created an outstanding team. Lastly, I would like to say "hello" to Kelly! Thank you for your support over the years!"
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Cara Chabreck

March 28, 2025

5  out of  5
rating by Cara Chabreck
"A real person who can help always picks up the phone when you call, which is extremely rare these days. I have received great customer service from both David and Sandy, who are always very personable and helpful. They go the extra mile and make dealing with insurance easy!"
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Bradley Lacombe

March 21, 2025

5  out of  5
rating by Bradley Lacombe
"I highly recommend Vincent Boone State Farm Agency! They have a fantastic team that is always friendly, helpful, and professional. Kelly, David, and Pam are an absolute dream team—knowledgeable, attentive, and truly embody the "Like a good neighbor" spirit. Whether you need help with insurance questions or claims, they go above and beyond to provide excellent service. If you're looking for a reliable and caring insurance agency, this is the place to go!"
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Jai

March 7, 2025

5  out of  5
rating by Jai
"I had an exceptional experience with Pam, my State Farm agent! She went above and beyond to ensure I had the right insurance coverage for my needs. Pam's expertise, professionalism, and friendly demeanor made the entire process seamless and stress-free. Her personalized attention and prompt responses to my questions were truly impressive. I highly recommend Pam to anyone seeking top-notch insurance service and guidance. Thank you, Pam, for your outstanding support!"
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Jennifer Mccain

March 5, 2025

5  out of  5
rating by Jennifer Mccain
"David. Nice and kind person takes his time with me to understay in."
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Persia Payne-Hurley

March 3, 2025

5  out of  5
rating by Persia Payne-Hurley
"Vince! Thank you for absolutely superior service over more than 20 years! We appreciate your expertise with all of life's stages, planning and challenges. By the way, your staff absolutely ROCKS!"
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D. K.

March 3, 2025

5  out of  5
rating by D. K.
"I needed to get a same day policy and Pam Walling took care of everything for me, just like she always does! I highly recommend Vincent Boone State Farm Agency and of course, Pam!"
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Monica Giggetts

February 24, 2025

5  out of  5
rating by Monica Giggetts
"I have been a member of the State Farm family for more than 17 years. I specifically enjoy the professional and caring customer service I receive from Pam Walling. She goes out of her way to answer all questions and will provide you with information that is understood. She is extremely knowledgeable and having her and the rest of the StateFarm family there to guide me through life insurance, home insurance and car insurance demonstrates my trust in them. Vincent Boone continue to pass on your excellent service to those under your wings"
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lavone jones

February 8, 2025

5  out of  5
rating by lavone jones
"Had a wonderful experience with Pam she was very professional and helpful."
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Michael Naylor

January 29, 2025

5  out of  5
rating by Michael Naylor
"Great Custmer Service!"
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Hunter Brake

January 29, 2025

5  out of  5
rating by Hunter Brake
"Working with State Farm has been fantastic. Kelly McClendon is an exceptional agent who has handled things flawlessly, with a wonderful character all along the way. Highly recommend!"
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Quanda Gamble

January 27, 2025

5  out of  5
rating by Quanda Gamble
"Sandy is absolutely AMAZING to work with!! She explains everything so well and she is so friendly and professional."
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Rashad Lee

January 9, 2025

5  out of  5
rating by Rashad Lee
"Great customer service sandy peacock was very nice to me and the process was so smooth it took us only 30mins to get everything done she made sure to explain every detail about my auto insurance and made me feel very good about my purchase I give State Farm 5 stars most definitely thank you !"
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Jai Butts

December 31, 2024

5  out of  5
rating by Jai Butts
"Vincent Boone was very knowledgeable and helpful. Assisted me with getting all of my questions answered. 10/10 customer service!"
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Tara Williams

December 11, 2024

5  out of  5
rating by Tara Williams
"Vincent and his staff are amazing to work with. He spent over 2 hours on the phone with me not only reviewing life insurance policies, but educating me on the difference between the policies and which one would most benefit me at this point in my life. He is very personable and very thorough with explaining policies in a way that makes it easy to understand! I would definitely recommend him for anyone needing auto/home/life insurance needs!"
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Ira Smith

November 21, 2024

5  out of  5
rating by Ira Smith
"Pam Walling was extremely courteous and helpful with our billing concern."
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Larry Autry

June 10, 2024

5  out of  5
rating by Larry Autry
"Over the many years of having service with the Vincent Boone agency every transaction has been top notch. Always pleased with how professional and helpful that everyone in the office has been."
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Brittany Moore

May 23, 2024

5  out of  5
rating by Brittany Moore
"My overall experience with State Farm was simply amazing. The level of customer service I received from Pam Walling was top tier. She was very knowledgeable and helpful with assisting me with my insurance needs and provided me with quotes that were way more affordable than what my current servicer was providing. This team comes Highly recommended, glad I made the switch!"