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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ira Smith

November 21, 2024

5  out of  5
rating by Ira Smith
"Pam Walling was extremely courteous and helpful with our billing concern."
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Larry Autry

June 10, 2024

5  out of  5
rating by Larry Autry
"Over the many years of having service with the Vincent Boone agency every transaction has been top notch. Always pleased with how professional and helpful that everyone in the office has been."
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Brittany Moore

May 23, 2024

5  out of  5
rating by Brittany Moore
"My overall experience with State Farm was simply amazing. The level of customer service I received from Pam Walling was top tier. She was very knowledgeable and helpful with assisting me with my insurance needs and provided me with quotes that were way more affordable than what my current servicer was providing. This team comes Highly recommended, glad I made the switch!"
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Jasmine Willis

May 21, 2024

5  out of  5
rating by Jasmine Willis
"Vincent Boone is amazing. He really opened my eyes to different policies and it was a great experience learning about long term planning and setting yourself and your family up to beset for the future. You will definitely be in good hands!!!"
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Kerwin Whitney

April 16, 2024

5  out of  5
rating by Kerwin Whitney
"We have been with Vincent Boone for a long time . The Boone agency is pretty competitive with prices with the economy what it is now."
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Allison Russell

March 16, 2024

5  out of  5
rating by Allison Russell
"Everyone was engaging and easy to work with. I felt well informed prior to making my choices and enjoyed the experience."
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Earl Hall

February 7, 2024

5  out of  5
rating by Earl Hall
"There was an error with my current policy and the insurance agent Sandy Peacock looked over everything briefly and found the solution. She went above and beyond to straighten out the misunderstanding and now my policy has been reinstated. Sandy made my day. Thanks for your service."
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Twanna Warren

January 8, 2024

5  out of  5
rating by Twanna Warren
"First, let me express my gratitude for the excellent service provided by Pam Welling. Her patience, dedication, and the fact that she went above and beyond working past her regular work hours to assist me meant a lot. I did not feel pressured during this process as sometimes this is the case when dealing with individuals who work in this field. Ms. Welling listened and was able to answer my questions, was knowledgeable, and was genuine in her responses. She is certainly an asset to Vincent Boone's office. I have been doing business with this office for 24 years. Thanks to them, I am glad to have made some important decisions years ago regarding life insurance."
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Lamiek Martin

January 5, 2024

5  out of  5
rating by Lamiek Martin
"Sandy is truly Amazing! Very helpful and knowledgeable. Always a pleasure to work with State Farm and Vincent Boone’s team!"
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Livv J

January 2, 2024

5  out of  5
rating by Livv J
"I’ve been with Vincent since I was 16 just about, now I am 28. The office staff is so personable, I’ve spoken with Vincent and Sandy over the years and they’ve been more than happy to help me every single time. This office is thorough and detailed in their work. Vincent will make sure you are equipped with all the information you need to succeed. Highly highly highly recommend this office for your insurance needs."
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Connie S.

December 18, 2023

5  out of  5
rating by Connie S.
"I sincerely appreciate Sandy Peacock, who is a member of Mr. Boone's team with State Farm. Her customer service is above par. I recently had a rather time-sensitive matter that needed attention. Sandy patiently listened to my request and followed through until we had what was needed. This would not be the first time she has rendered excellent customer service, which tells me this is consistent...a well executed work ethic. Thank you Sandy, Mr. Boone, and the entire team for all that you do with care, consideration, and excellence. Take care."
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Larry Collins

November 30, 2023

5  out of  5
rating by Larry Collins
"I was relocating and needed to bundle home and auto. Pamela Walling ensured that I got the coverage I needed at the best price, including methods of payment. My current insurer does not provide coverage in my new state. Pamela got me same-day vehicle coverage as my policy lapsed. Throughout the process, she consistently demonstrated that I am valued more as a person than a customer."
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Andrew Jackson

October 29, 2023

5  out of  5
rating by Andrew Jackson
"Mr. Boone and his team are absolutely EXCEPTIONAL! Ms. Pam is one of the most knowledgeable, patient, and kind insurance agents. She has helped my partner and I with finding the most affordable quote(s) and her professional expertise made us want to purchase more products with State Farm! I highly recommend this office!"
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Pei-Shuan Lin

October 27, 2023

5  out of  5
rating by Pei-Shuan Lin
"Some work in the insurance field have no idea about insurance at all, and I never had an insurance agent who has 1/4 of Mr. Boone's knowledge in insurance. I learned not all insurance agents are the same, even if they represent the same insurance company. I learned and enjoyed so much about insurance in three hours when I attended one of his seminars. I encourage people who need insurance to pay Mr. Boone and his staff a visit, and I bet you won't be disappointed."
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Miya Summers

October 25, 2023

5  out of  5
rating by Miya Summers
"This team is excellent. My agent Sandy is extremely knowledgeable and you can tell she really loves what she does. She takes her time and follow up with you. I refer her to everyone. Keep being amazing Sandy!!!!"
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Kimmie Champ

October 16, 2023

5  out of  5
rating by Kimmie Champ
"Vincent Boone, and his team, are AWESOME! We have been with them (house, cars, life, and business) since 1996 (actually before he was the agent at the office). But the service is impeccable!"
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Margaret Schmelzer

September 7, 2023

5  out of  5
rating by Margaret Schmelzer
"We recently moved to Raleigh from Wisconsin. Vincent Boone and his colleagues are incredibly helpful, prompt, explain things very well, and most professional. Sandy has been especially helpful to me."
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John Rhoades

September 5, 2023

5  out of  5
rating by John Rhoades
"I've been with StateFarm since 1985, joined Vincent Boone 1995 when moved to Raleigh. It's been great having an Agent and Team support me through Marriage > buying Houses > different cars > even helping my daughters from 1st Day driving and oh-yeah - those 1st tickets. Thank you, John & Sandy"
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shae B

August 27, 2023

5  out of  5
rating by shae B
"Vincent himself is very knowledgeable at what he does and you can tell he enjoys every aspect of helping people with various types of insurance while also making sure you set yourself up for the long haul when it comes to financial planning. He’s the only branch I’m comfortable working with and I don’t see myself or my family going anywhere else!"
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Yogev Neumann

August 27, 2023

5  out of  5
rating by Yogev Neumann
"After bad experience with a State Farm agent that was impossible to reach, it is nice to have Vincent as my agent"
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Stuart Wiederrich

August 6, 2023

5  out of  5
rating by Stuart Wiederrich
"Vincent and his team are always on top of my needs, questions, and concerns. They do a great job and I am sure you will be impressed too."
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yvonne vallier

July 10, 2023

5  out of  5
rating by yvonne vallier
"I am editing this post that I did over 2 Years ago. Because now my Status has changed from having Vincent Boone as my personal AGENT to now Assisting My Real Estate Clients with Homeowners Insurance! on this day 7/10/2023 Thank You Pam and The Vincent Boone Team for again providing excellent Customer care and assisting with bringing my client to the closing table at the last minute. Pam! Thank you so much for spending your day assisting! I will see you at my next Closing! I have had State Farm Insurance for over 40 Years! 30 years With Vincent Boone Agency. He provides personal care and EXCELLENT customer service! Contact him for your Auto, Life or Homeowner's Insurance needs."
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renisha ross

July 10, 2023

5  out of  5
rating by renisha ross
"What can I say? I was in a bind and I reached out for a quote. Ended up speaking to a fellow Bronco and had the experience of a life time. I would recommend this office without a doubt very friendly, professional, and knowledgeable. I can’t speak about Jake from State Farm but if he’s anything like Pam from State Farm then he is awesome. Thank you for all of your help Pam you are the epitome of great customer service."
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Taylor Martin

June 30, 2023

5  out of  5
rating by Taylor Martin
"I switched over from another insurance company because of cheaper prices. Sandy was the absolute best and was so helpful and made the transition easy and simple while doing everything to her ability to get me the best deal and insurance possible. I would absolutely recommend to anyone!"
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Shauna Martin

June 16, 2023

5  out of  5
rating by Shauna Martin
"Vincent Boone and his team provide excellent customer service. Vincent is very personable and took the time to make sure I fully understood all of my life insurance options. He is very knowledgeable and answered all of my questions. I feel very comfortable reaching out to him if I need my questions answered. All of his patience, professionalism, and expertise made me feel good about purchasing life insurance and home and auto insurance from him."